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solxdi91
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TVIO box clicking noise

Just had two new TVIO boxes installed, one in lounge is fine, the one upstairs makes loud clicking sound all the time, power off and on has no ipact on issue. Any suggestions? I assume the box has a faulty disk drive ?

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Re: TVIO box clicking noise

Hi solxdi91,

Welcome to the Community!

Really sorry to hear you're having trouble with one of your TiVo® boxes.

If the box is making a loud clicking noise then it's likely to be the hard drive in the box. I've also picked up an issue with your Downstream Power levels that will need to be adjusted.

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.

Speak soon Smiley Very Happy

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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