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nellystew
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TV skipping back and forward

Hi

Got 2 TiVo boxes and they both randomly skip either back or forward about 10mins.

Rang Virgin and they sent an engineer round and changed 1 of the boxes but the same thing still happens.

Has anyone else had this? Is it a known fault?

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japitts
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Message 2 of 7
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Re: TV skipping back and forward

Are you saying it's still happening on the box that's been replaced?

I presume this is during playback of recorded programmes? (not sure how live TV would skip forward)

Certainly sounds like a fault to me, assuming it's not something silly like the remote control buttons being pressed without you realising.

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nellystew
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Message 3 of 7
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Re: TV skipping back and forward

Yep, it's happening on the new box as well.

I think it's happening when I've paused live TV for a few minutes, un-pause it and then carry on watching.

The skip doesn't happen straight away, normally near the end of a program.

As it's now happened on 3 different TiVO boxes I think it's a software issue.

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japitts
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Re: TV skipping back and forward

Ah... do you have subsequent programmes on the same channel you're watching, set to record?

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nellystew
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Re: TV skipping back and forward

I think so

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japitts
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Re: TV skipping back and forward

In which case...

When you're watching a channel that has a scheduled recording, then at the start of that programme (allowing for padding), the box will flush the live TV buffer in order to start the recording. That's not a fault, it's how the TiVo is designed.

If you want to pause a channel but have a subsequent programme set to record, you're best off hitting record on that show, even if it's mid-programme.

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nellystew
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Message 7 of 7
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Re: TV skipping back and forward

It sounds like the old IT saying "it's not a bug, it's a feature" 🤣

Will the same thing happen on the v6 box if I upgrade?

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