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tjb28445
On our wavelength
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TV control app on ipad/iPhone won't connect to TiVo or V6 box

As of this morning neither my iPad nor iPhone connect to my TiVo or V6 boxes using the TV connect app (they were fine a couple of days ago). My android phone and aging android tablet both connect fine. I have tried the following:

rebooted both boxes

rebooted router

removed and readded app on iPad/iPhone

all to no avail.

i get the same error message on both devices - see screen grab below. I cannot connect to either box despite it offering this option on the error message. 

Yes, my login details are correct!!

any suggestions as to how I can fix this would be appreciated!

C31FD2A4-D16D-408E-A0A0-092C198F04D3.jpeg

 

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KeithLeonard
Fibre optic
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Re: TV control app on ipad/iPhone won't connect to TiVo or V6 box

Check your Service Status page  as it's a known issue.

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tjb28445
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Re: TV control app on ipad/iPhone won't connect to TiVo or V6 box

Thanks! All sorted now. As I couldn't see anything online with others having problem I figured it was me/my kit...….. turns out it was problem in my area! (Good to know wasn't problem at my end!!)
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