My screen now freezes on anything that is not live. I have rung up and had tests done remotely. I have turned everything on and off several times. It now also freezes if I pause the television programme constantly freezing about every minute or so. On watching a recorded programme recently the box turned itself off. It is obviously struggling to cope. Can I get a new one?
I’ve now had two instances, the latest last night, where the picture freezes from the Tivo box. The unit is completely unresponsive to the remote (new batteries recently) and even to the Power button on Tivo itself. If I switch Source on my TV to my terrestrial aerial, it responds without error.
I have had to kill power to the whole system at the wall to get the system to satisfactorily reset after about 10 minutes.