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Chris2110
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Stuck on installing software

My Tivo box switched itself off and started off fine but has now been stuck on installing software screen for nearly an hour. Is that normal? It says not to turn off power but going to work soon and don't really want to leave it on all day. Anyone know how long this normally takes?

Just started working after i posted. Problem solved

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Re: Stuck on installing software

Hi Chris2110,

 

Thanks for posting and I'm sorry to hear about what's happened.

 

I can see that your TiVo® is back online now so if you're still experiencing any problems please let us know.

 

Take care

Rose
Forum Team


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Chris2110
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Message 3 of 12
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Re: Stuck on installing software

Yes it started working again right after I posted but I was unable to delete the post. Just panicked a bit because I had to go to work and it had been stuck for an hour. All working as it should again Smiley Happy

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PietroSpanu
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Message 4 of 12
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Re: Stuck on installing software

I have the same problem: TIVO stuck on "Installing software....  Do not turn off the power"

How long does this take? It has been at it for 15 minutes

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PietroSpanu
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Re: Stuck on installing software

started now: it took about 25 minutes.....I wish there were some indication of how far the process had progressed.

 

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Shuks6
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Re: Stuck on installing software

Hi,

Mine has been saying the same message for 13 hours. Do you know how long this normally takes?
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Grahamdl
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Message 7 of 12
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Re: Stuck on installing software

I was in the middle of watching a programme and the box just turned itself off - did the 1-3 phases of so not turn off your box - now been stuck on installing software - do not turn off the power for half an hour ! 

 

 

I was really enjoying what I was watching ! Very frustrating ! Do o just hVe to leave it on and go to bed ? Grrrrrrr x 

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Grahamdl
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Message 8 of 12
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Re: Stuck on installing software

As I pressed send it came back lol x x 

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Re: Stuck on installing software

HI Grahamdl,

Welcome to the community.

I am sorry for the disruption.  I am pleased to hear it came back on again.  Should you need anything further just give us a shout.

Collette.


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bigkev3579
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Message 10 of 12
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Re: Stuck on installing software

Hi one of my older TiVo's was stuck on this for about 10-15 mins then my electric went off( I'm on a token meter).... Is it likely to come back on? Or do I need to speak to someone about it? Plus why does it take so long when a phone get get an update in a couple of minutes??

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