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Andybear
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Sound problems with week old Tivo box!

I've had a Tivo box just over a week.  All was fine for the first few days but now whenever I turn the TV on there's no sound coming from the Tivo box!  If I unplug the Tivo box at the mains and plug it in again I get the sound back but I shouldn't have to keep doing this every time I turn on the TV.  The Tivo box is plugged into the TV directly with a HDMI cable.  Has anyone got any suggestions?  Thanks.

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jb66
Alessandro Volta
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Re: Sound problems with week old Tivo box!

Sony Bravia TV?
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Andybear
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Re: Sound problems with week old Tivo box!

No. Samsung TV which I've had a year or so.  The annoying thing is I had a V+ box but it became obsolete recently so I had to get ride of it which was a pain as I had a recording on it which I can't find elsewhere and which couldn't be transferred to the Tivo box.  I loved the V+box, it was straightforward to operate and I had no problems whatsoever with it. 

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Forum Team (Retired) Chai_S
Forum Team (Retired)
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Re: Sound problems with week old Tivo box!

Hi, Andybear.

 

Thanks for reaching out to the community. 🙂

 

Really sorry to hear you're having issues with the audio on your TiVo® box. We'd like to get this sorted.

Can you try changing the audio settings from Dolby Digital to PCM?

Please press Home on your remote, select Help & Settings, select Settings, select Audio to change it.

 

 

Let us know if this works.

 

Kind Regards,

Chai_s

 

 

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