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ekg
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Sound Fluctuations.

Is anyone else having sound fluctuations on BBC1 or is it just me and time to get my tv looked at? It's only happened on BBC 1 with Eastenders and Silent witness and everything else and all other channels have been fine. I was just wondering if any others have had an issue?

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Superuser
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Re: Sound Fluctuations.

I noticed this too but it must be a BBC issue as I was watching it through BBC iPlayer on my iMac - no involvement of the Virgin Media TV service.

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ekg
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Re: Sound Fluctuations.

Thanks for the reply Ernie_C,

I had a feeling it couldn't be my tv. quite yet but you never know?! Plus it's only happened on BBC1, it sounds like it's dropping it's HD on and off as there is a definite difference in tone as well as the volume....... I'm just glad it's not the t.v I have to get looked at!  Smiley Surprised

Cheers Ernie_C you're a star

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howellrees
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Re: Sound Fluctuations.

Yes I've been having same issue. First call to VM said it was a broadcaster issue but not very specific. Said it would be fixed in 10 -12 hours. Second call advised changing audio settings on Tivo to be Dolby Digital to PCM. Worked at the time but problem still there. Very intermittent but anoying!
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rlockett
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Re: Sound Fluctuations.

We are having the same problem. I thought that it was the TV sound card at fault in the first instance. However we have two VM boxes, a TIVO and a normal box. HD audio on both boxes fluctuates and it seems to be oy BBC 1 HD transmissions. Changed to basic BBC 1 transmission and the audio appears to be okay. Whether it's a BBC or WM issue, in my book it's a VM matter to resolve as my contract for a reliable HD TV transmission is with them.
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egansmind
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Re: Sound Fluctuations.

We had the same issue watching a recording of Graham Norton on BBC last night
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Forum Team
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Re: Sound Fluctuations.

Hi everyone,

 

Thanks for posting on the community.

 

I can see there are a number of people reporting the same problem so there may of been a fault at the time.

 

If anyone's still experiencing issues with BBC then please let me know.

Rose
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howellrees
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Re: Sound Fluctuations.

Hi Rose

Yes still having problems. Seems to be a BBC One HD issue. Worse sometimes than others.

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rlockett
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Re: Sound Fluctuations.

Yes, we still have the problem. Sound rises and falls when watching BBC 1 HD programs. Even recordings are affected. Very annoying.
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Forum Team
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Re: Sound Fluctuations.

Hi howellrees and rlockett,

 

Thanks for getting back to me.

 

I have looked into this and it seems to be an issue with BBC as this is happening on multiple devices.

 

It seems to be intermittent but until this has been fully resolved I can only apologise for any inconvenience it's causing.

 

We'll update the community with any updates.

 

Kind regards

 

 

 

 

 

 

Rose
Forum Team


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