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Service problems

Lucyloo67
Joining in

Has anyone in the SS15 area got problems with their internet and TV a services? I’ve got nothing this morning. 

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi Lucyloo67 

Have you used the /check-services/i  function? You can also a run a test on your equipment from there. 

If nothing is showing  you could also try the automated Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hello Lucyloo67, 

Welcome to the community and thank you for posting. 

We are very sorry to hear of the issues you are experiencing with your services and do hope they have been resolved since posting. 

Checks on your area have confirmed that no issues are currently reported and the equipment does appear to be running within specification. 

With this being the case, can you please let us know if you are still having issues? 

Thanks, 

 

 

Nat