Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Service down

MaryAnne2
Joining in

on ‎13-07-2022 14:32

Apologies is already dealing. My Broadband, landline and TV are down. Unable to reset. Is this an outage in Plymouth Devon?

0 Kudos
2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎13-07-2022 16:35

Hi @MaryAnne2

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

on ‎16-07-2022 11:48

Hi MaryAnne2, 

Thank you for reaching out to us here on the Community. 

I am very sorry to hear you have been experiencing issues with all three services, I appreciate this must be concerning and we are here to help. 

I have ran a check from our side and our live report is not showing any known issues at the moment. As this is a live system, are you able to confirm if you are still experiencing the problems across all services? 

If so, please do get back to us and we will be able to assist further. 

Thank you, 

 

 

Nat
0 Kudos
Top