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HairyFacedHuman
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Message 41 of 56
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Re: Series Link's+ Randomly Reorganising

I've not had to go into the folder for a while... until last week... when...

A series link that was at the bottom of the list was deemed more important than one that was near the top. So I went into Manage My Series Links+ and found everything in the order I put them. The one at the bottom was still more important. I swapped the top 2 links and after the resorting the planned Recordings were correct. However, I when I went in this morning every series link had changed position. The network connection had nothing to do with it.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I still have my wheels rolling
but the engine is old and petrol is low
Don't put your weight on me.
This burden of life you wouldn't know

They Used Dark Forces / Teutonic Witch
~by~
Reverend Bizarre
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rockpiler
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Message 42 of 56
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Re: Series Link's+ Randomly Reorganising

This has just happened to me.  The other evening I spent quite a while sorting out the priority in my series links.  The day after I looked at them and they are in a totally different order.  Please look into it Virgin Media.  Thanks

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HairyFacedHuman
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Message 43 of 56
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Re: Series Link's+ Randomly Reorganising

1 year on and still not fixed.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I still have my wheels rolling
but the engine is old and petrol is low
Don't put your weight on me.
This burden of life you wouldn't know

They Used Dark Forces / Teutonic Witch
~by~
Reverend Bizarre
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rockpiler
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Message 44 of 56
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Re: Series Link's+ Randomly Reorganising

This is still happening - can SOMETHING be done to sort it out please VM?

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HairyFacedHuman
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Message 45 of 56
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Re: Series Link's+ Randomly Reorganising

Still broken!!!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I still have my wheels rolling
but the engine is old and petrol is low
Don't put your weight on me.
This burden of life you wouldn't know

They Used Dark Forces / Teutonic Witch
~by~
Reverend Bizarre
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Forum Team
Forum Team
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Message 46 of 56
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Re: Series Link's+ Randomly Reorganising

Hello everyone,

 

Sorry to learn that you're still being affected by this fault, I have looked into this and it's still currently under investigation (NKE00008499).

 

I can only apologise that it's taking so long but hopefully this will be resolved in the next update.

 

Thank you.

Rose
Forum Team


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HairyFacedHuman
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Message 47 of 56
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Re: Series Link's+ Randomly Reorganising

Thanks for the update.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I still have my wheels rolling
but the engine is old and petrol is low
Don't put your weight on me.
This burden of life you wouldn't know

They Used Dark Forces / Teutonic Witch
~by~
Reverend Bizarre
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HairyFacedHuman
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Message 48 of 56
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Re: Series Link's+ Randomly Reorganising

19 months and still not fixed.

Stop making excuses and fix the problem.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I still have my wheels rolling
but the engine is old and petrol is low
Don't put your weight on me.
This burden of life you wouldn't know

They Used Dark Forces / Teutonic Witch
~by~
Reverend Bizarre
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Forum Team (Retired) Louise_F
Forum Team (Retired)
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Message 49 of 56
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Re: Series Link's+ Randomly Reorganising

Hi HairyFacedHuman,

I'm sorry to hear that you're still being affected by this fault. I have looked into this and can see that it's still currently under investigation (NKE00008499).

I can only apologise that it's taking so long but hopefully this will be resolved in the next update.

Take care,

Louise


Forum Team

New around here? Find out more about the Community by checking our "Getting started guide"

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rockpiler
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Message 50 of 56
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Re: Series Link's+ Randomly Reorganising

This has happened to me once again.  I went to check on my series links yesterday and all the active, current ones had moved to the bottom of this list.  The ones at the top are all unused or without any upcoming programmes.  So now I have the job of re-sorting them all - and it is a very slow job.  Please look into this and sort it VM.