on 30-08-2021 15:39
Hi. Please can I request a replacement power cable for my Virgin TV box here. Many thanks.
on 31-08-2021 08:25
Hello BMJH58
Sorry to hear you are needing a replacement power cable
We can look at getting one to you
However we do need to pass security first with you if that is okay
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 06-09-2021 14:11
Hello BMJH58
Sorry for the delay in replying
Just received your Private message
A new power supply unit will be with you through the post in the nest few days
You will get a tracking reference number by email and Sms Message
Gareth_L
on 08-09-2021 15:30
Hello BMJH58
Hope your well
Quick message to see if the power supply has turned up yet
Gareth_L
on 08-09-2021 19:27
Many thanks for your help. Not arrived yet
on 11-09-2021 14:27
Hi @BMJH58,
I'm just checking in to see if there's any update on this at all yet?
Thanks,
on 12-09-2021 16:32
Thanks for checking.
not arrived yet.
on 14-09-2021 17:37
Hey @BMJH58
Have you received it?
Let us know if not, we can sort from here.
Best,
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