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juliac
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Remote not working

TiVo box stopped working on Sunday, new box finally arrived Tuesday, no remote in box so now our current remote won’t work with new TiVo box. so awaiting a new remote but I’ve had no text to say parcel on way. Been 5 days now without virgin tv, I’m hoping for compensation at least but most of all is like a working TiVo box?

Why doesn’t old remote work with new box?

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jb66
Alessandro Volta
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Re: Remote not working

You need to program old remote to new box, to reset the remote hold down clear and channel up, then press thumbs down 3 times then ok

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juliac
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Re: Remote not working

That doesn't work? 

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Forum Team
Forum Team
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Re: Remote not working

Hello,

 

Thank you for your post Juliac, Have you had a look here for information on how to set your remote up? virg.in/VTVremote

 

Thanks Joe_F