on 09-09-2020 15:03
How do I request 2 remote controls with large buttons for my elderly relative please? I have seen that this dilemma has been raised before but it wasn't clear how to request them and I cannot spend ages waiting in a telephone queue again!
on 19-12-2020 17:51
I will give it a try. How do I get one? Thanks
on 19-12-2020 18:31
Hi rensharr3,
Hopefully a member of the Forum Staff will pick this up for you, however it may take a few days to a week at present as they work from the oldest post.
on 19-12-2020 18:35
I gave them a ring and they arranged it over the phone free of charge
on 19-12-2020 18:37
Thanks for the update Bluey1989,
That's good news. Hope you didn't have to wait too long on the phone.
Stay safe and take care.
on 19-12-2020 19:02
hi. Did you just ring virgin on 150?
on 19-12-2020 19:07
Hi, yeah you can do if your a customer but I just googled for a customer service number. I hope you get through to someone who understands the issue the first time we tried to get one they said they didn’t do them only found out via this forum.
on 19-12-2020 19:09
Thanks for your help. I will give then a ring.
on 19-12-2020 19:10
No problem at all, have a good Christmas
on 29-05-2021 10:42
Hi Kdee78, thanks for getting in touch. We can certainly help get this sorted out - just look out for my PM (the purple envelope) and get back to me when you can.
Tom