on 09-09-2020 15:03
How do I request 2 remote controls with large buttons for my elderly relative please? I have seen that this dilemma has been raised before but it wasn't clear how to request them and I cannot spend ages waiting in a telephone queue again!
on 09-09-2020 18:52
Hey ReggieBB,
Thanks for getting in touch with us over the community forum. I can get this setup for you via a private message.
I will drop over a private message in a moment, so that we can confirm your relatives details and get the new remotes ordered for you.
Regards
Steven_L
on 10-09-2020 14:55
Thanks for confirming that over a private message ReggieBB.
I have been able to raise the request for the remotes for both boxes and you can track your delivery information from here.
Regards
Steven_L
on 08-10-2020 21:13
Please would you also send me the details of how to get a large button remote for my 86 year old father.
Thank you.
cyriljames
on 15-10-2020 15:32
Hi Cyriljames,
Thanks for posting and welcome to our community 🙂
I'm sorry for the late reply, have you been able to arrange the new remote since posting?
Let me know if not and I can pop you over a private message to help.
Alex_Rm
on 24-11-2020 08:46
Hi,
Please can you send my 85 year old relative who is registered blind a large remote for the virgin TiVo box.
on 19-12-2020 11:50
How do I request a large button remote for my mum and dad? Thanks
on 19-12-2020 11:55
Hi,
They unfortunately don’t do a larger remote, they sent out a high contrast remote but it’s still the same size.
on 19-12-2020 12:39
What is the high contrast one like. Does it make the buttons clearer?
on 19-12-2020 13:02
Hi it’s white with black buttons, didn’t really help us with it not being bigger but may help you.