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Fudgeley
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Remote control not always responsive

My remote only seem s to get a response if Used very slowly.new batteries added and have done a recent link up.Any ideas?

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Forum Team (Retired) Craig_D
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Re: Remote control not always responsive

Hi Fudgeley

 

Welcome to the Community, I'm sorry to hear about this issue.

 

Unfortunately we're not able to order replacement remotes via the Community but give our team a call on 150 from any Virgin line or 0345 454 1111 from any other and we'll get that ordered for you right away.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


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Fudgeley
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Re: Remote control not always responsive

Craig

Have tried the 150 number but no option to deal with a person.automated system doesn’t offer a suitable option?
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