on 27-01-2023 12:11
My 90 year old dad needs an easy to use tv remote control
do you have any for use with his service I think it’s tivo
on 27-01-2023 12:59
Hi @Fiona11
VM do have an Accessibility Remote which your dad may find easier to use.
I'm not sure if it will be suitable but it's white with black buttons and is designed with partially sighted customers in mind. The buttons are different shapes to differentiate them and have a raised button on the number 5 to best locate the number buttons.
There are also some changes that he can make to the screen itself to make it easier for them to navigate: If he has difficulty seeing the screen, both the V6 and TiVo has 'audio cues' which can help him find his way around the menus. These are sounds that show actions and reactions to button presses on the remote control.
There are five main audio cues:
There are details on <<< this page >>>
A member of the forum team should pick this up in a day or two, and will be able to order the remote if you want.
on 29-01-2023 17:56
Hi @Fiona11,
Thank you for your post and welcome to our community forums. We're here to help.
It looks like @newapollo has offered some advice regarding providing a different remote for your father, but if you need further help or have any additional questions then please let us know.
Thanks,
on 04-02-2023 09:37
Hi how do I contact you privately to get this delivered to my dad?
on 06-02-2023 11:13
Hi there Fiona11
I'd be happy to take a look into this with you via a PM, I'll pop one across now. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
Thank you