Virgin Media Community

[Jacster]

Recordings are pixelating! Arrrgh!!! Any help?? Any channel recorded, any channel watching live seems fine.

[Josh_RW]

Hi Jacster,

Welcome to the Community!

Really sorry to hear you're having trouble with your recordings.

I've located your account and I can see an issue with your Input signal levels as well as some potential hard drive issues. We'll need to send a technician to check this out for you.

I've sent you a private message purple envelope at the top right of your screen) so I can arrange an appointment.

Speak soon

Josh