Recorded shows freeze during playback

[RB_89]

Hi all - looking for some help.

I have a Tivo box. Over the last 6 months I've noticed that shows I've recorded often freeze or stutter on playback. It makes watching shows almost unwatchable. I have ample storage left and all cables are connected propertly.

On a unrelated note, I also have an issue where the TV listings show "to be announced" rather than the actual name of the programme on a hell of a lot of channels.

[RB_89]

Thanks for your help @Japitts - clearing and restarting has solved the EPG issue.

Still having problems with recording - however I've just upgraded my package and negotiated a trade up to to a V6 box.

[japitts]

Getting a trade-up from a TiVo to V6 is an excellent outcome.

What's the issue you're having with recordings? Although if you're getting the TiVo swapped for a V6, it could (hopefully) be immaterial.

[Robert_P]

Thanks for the update RB_89 let us know if the problem persists when the box has been upgraded and we'll be happy to look into this further for you.

Rob