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Darlington
On our wavelength
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Really Helpful

I know most people are quick to complain so I thought it only fair to put up when Virgin give good service. 

I rang up as my current contract ended this week and spoke a young Welsh lady, Sophie, in the leaving section. 

I explained what I had and wanted to know what deals I could or could not get. 

She checked what I currently had what if anything wanted changing and then came back with a deal that is as good as the last one I had. I also explained my current router was playing up and she has sorted that as well.

 

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Re: Really Helpful

Hi Darlington,

Thank you so much for taking the time to give us this great feedback, it's always wonderful to hear when our customers are happy.

I would love to send this lovely feedback over to Sophie as well. 

I will send you a PM asking for some more details so I'm able to do this if you are happy to provide those details to us.

Thanks again,

Lindsey_C

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