on 03-02-2022 20:30
Having spentt over 5 hours now on chat and then WhatsApp I am still no closer to getting proof of non usage from 22nd May 2021. I was told I was being passed to Customer Services then told it wasn't Customer Services I was speaking to. The advice I was given on a telephone call before Christmas was incorrect and has cost me a months rental and now that I need evidence of non usage it seems to be overly complicated. The billing system shows usage but because the TV is part of the bundle and therefore the costs - it does not prove non usage.
I need to show evidence of non usage of TV in order to get a refund on the TV licence for my disabled sister. How can I get this evidence from you please?
Answered! Go to Answer
on 31-07-2022 08:37
Will TV license ask for proof that you haven’t watched tv prior to purchasing a license if there’s been a gap between licenses registered at an address?
on 31-07-2022 22:40
Not as far as I'm aware. But, if paying by installments (weekly, monthly) your first 6 months will be more expensive as you are required to be 6 months in advance. This means you will effectively pay for your new (or repeat) licence in six months rather than 12 so payments will be double for the first 6 months.
01-02-2023 02:33 - edited 01-02-2023 02:44
'If someone else is living at the property then if you have a TV, PC, Laptop, smartphone or tablet, or any other device that is capable of receiving either live or recorded (including catchup) BBC broadcasting whether used or not you are required, by law, to have a colour TV License.'
Not too sure if that's correct, I was under the impression that if you only watch catch-up or on demand on any channel other than BBC or IPlayer or only Stream, rent, or buy movies from providers like Sky, Virgin Media, BT TV, Netflix, Amazon Prime, Disney Plus or Now TV.
Watch DVDs or Blu-rays.
Or play video clips through services like YouTube or play video games you don't need a licence.
I guess it's up to them to prove you don't watch live tv or BBC, I'm not sure if they can ask Virgin or Sky for info on what you watch.
Some of the rules are crazy like if you have a licence for your home address it covers you if you have for example a friend who has no TV so no license you can watch live TV on your smartphone at your friend's address using its own power (battery), but if you plug the phones power lead into his plug socket you need a separate licence completely!
Supposedly it is being abolished in 2027 when the Royal Charter expires. Not holding my breath though.
on 01-02-2023 17:00
@Macca72 wrote:'If someone else is living at the property then if you have a TV, PC, Laptop, smartphone or tablet, or any other device that is capable of receiving either live or recorded (including catchup) BBC broadcasting whether used or not you are required, by law, to have a colour TV License.'
Not too sure if that's correct, I was under the impression that if you only watch catch-up or on demand on any channel other than BBC or IPlayer or only Stream, rent, or buy movies from providers like Sky, Virgin Media, BT TV, Netflix, Amazon Prime, Disney Plus or Now TV.
Taken directly from the TV Licencing website:
If you watch or record TV on any channel via any TV service (e.g. Sky, Virgin, Freeview, Freesat), you need to be covered by a TV Licence. If you watch live on streaming services (e.g. ITVX, All 4, YouTube, Amazon Prime Video, Now, Sky Go), or use BBC iPlayer*, you need to be covered by a TV Licence.
on 04-02-2023 19:39
04-02-2023 19:48 - edited 04-02-2023 19:50
@Macca72 wrote:
Quite confusing as the TV Licence website FAQ also contains this.
When don’t I need a licence to watch TV?
You don’t need a TV Licence if you never watch live on any channel, TV service or streaming service, or use BBC iPlayer*.
This applies to any device, including a TV, computer, laptop, phone, tablet, games console or digital box.
The rule is you cannot watch ANY BBC content without a licence, be it live, streamed or recorded. With all other services this restriction only applies to watching live content.
https://www.tvlicensing.co.uk/check-if-you-need-one/topics/bbc-iplayer-and-the-tv-licence
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 05-02-2023 00:22
When the charter is up and the TV License is supposed to be abolished, there'll be a new gimic; a RADIO LICENSE. Now that will be fun chasing after every car, van, minibus, coach......
05-02-2023 10:22 - edited 05-02-2023 10:37
@adelphiaUK wrote:When the charter is up and the TV License is supposed to be abolished, there'll be a new gimic; a RADIO LICENSE. Now that will be fun chasing after every car, van, minibus, coach......
Ahh! But what is defined as “radio”? You can get radio stations on your phone, your tablet, your smart speaker. Car radios are now being developed that can seamlessly use both DAB/FM broadcast radio & 4G/5G internet services. So you can tune to a station & never know how it is sourced by the “radio” in your car.
And you thought the TV licence was complicated ?🤣
PS. The BBC did have a separate radio only licence until it was scrapped in 1971, including the requirement for an in-car licence
https://www.hertsad.co.uk/news/national/23056701.bbc-centenary-history-tv-licence-fee/
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
05-02-2023 12:12 - edited 05-02-2023 12:16
@nodrogd wrote
PS. The BBC did have a separate radio only licence until it was scrapped in 1971, including the requirement for an in-car licence
https://www.hertsad.co.uk/news/national/23056701.bbc-centenary-history-tv-licence-fee/
What we're they thinking?!