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Billios12
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Poor picture quality - Pixelated

Hi All,

over the last couple of weeks I’ve been experiencing pixelated images on HD channels. Had to go to Sky Sports SD the other day as the HD was unwatchable.

Has anyone else experienced this recently?

cheers

 

Paul (Watford)

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LittleMick73
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Re: Poor picture quality - Pixelated

Hi you have a signal level issue phone and go down the Tv faults route they can check the levels while you are on the line and if necessary arrange for an engineer to come to you and adjust the signal levels.Regards Micky
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Billios12
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Re: Poor picture quality - Pixelated

Hi,

Thanks for your reply. I went down that route and it was dismissed as a broadcaster issue. What I did notice however is that on my second V6 box upstairs, the issue (same channel) wasn't there? Any suggestions? I tried changing the Video format down to 1080p on my TV downstairs but they didn't have any affect.

Cheers

 

Paul

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Forum Team
Forum Team
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Re: Poor picture quality - Pixelated

Hi Billios12, thank you for getting in touch.  

 

I have taken a look at your account and there appears to be an issue connecting to your equipment which may require an engineer.

I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and get this sorted.

 

Thanks 

 

 

Nat
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