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Peter1618
Joining in
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Poor customer service

Just spent 20 minutes (again) trying to get through to Virgin, only to have a lovely member of staff hang up on me. Anyone similar experience 

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LittleMick73
Wise owl
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Re: Poor customer service

Hi I wish I had a pound for every post on here relating to this and I can't get through, I've waited over an hour etc etc, I'm not saying it's ideal but when have personally wanted something done, ie my services are not working I'm tenacious because I want the service reinstated, and by using a phone have always succeeded in the right outcome. Here ends the message.Regards Micky