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Rossyhale
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Picture quality very poor

Receiving very poor picture quality just bought a new qled 4K smart tv and the picture looks terrible other family members have sky with a much better picture on a older tv is there anything I can do 

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Cueball99
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Re: Picture quality very poor

If it's a brand new TV then you'll need to set it up and not use the out of the box settings. Google recommend settings for your TV.

Also make sure the V6 box is outputting to the right resolutions, say 1080p and 2160p etc.

Daveaustin
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Re: Picture quality very poor

Thanks Cueball99, 

I had already checked both the tv and v6 box settings but the picture is still poor

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japitts
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Re: Picture quality very poor

Are there any particular channels affected? And have you tried swapping HDMI cables/connections?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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