Menu
Reply
  • 45
  • 0
  • 0
deano1
Tuning in
153 Views
Message 1 of 3
Flag for a moderator

Picture quality really poor on TiVo box

Hi over the last couple of week the picture quality is getting worse on our TiVo box to a point where we can't watch the Tv please help
0 Kudos
Reply
  • 9.68K
  • 426
  • 671
Forum Team
Forum Team
97 Views
Message 2 of 3
Flag for a moderator

Re: Picture quality really poor on TiVo box

Hi deano1,

Welcome to the Community!

Really sorry to hear you're having trouble with your TiVo®.

I've run diagnostics on your equipment and I can see an issue with your Downstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

Speak soon Smiley Very Happy

Josh 


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 45
  • 0
  • 0
deano1
Tuning in
84 Views
Message 3 of 3
Flag for a moderator

Re: Picture quality really poor on TiVo box

Replied to pm thanks
0 Kudos
Reply