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2G
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Picture freezing and repeating.

For some time my picture intermittently freezes then a few seconds are repeated.  This can happen several times making some things unwatchable.

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Forum Team
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Message 2 of 6
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Re: Picture freezing and repeating.

Hi 2G,

 

Thank you for your post. I'm sorry to hear this. 

 

Can you confirm if you have a V6 box or a TiVo® box? 

 

^Martin

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2G
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Message 3 of 6
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Re: Picture freezing and repeating.

I have a TiVo box.

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Forum Team
Forum Team
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Message 4 of 6
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Re: Picture freezing and repeating.

Hi 2G 

 

Just checking back in to see how the TiVo box is doing? 

 

Let us know if you're still having issues. 

 

Thanks, 

 

Hollie_B

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2G
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Message 5 of 6
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Re: Picture freezing and repeating.

Sorry for late reply.  I didn’t realise anyone had responded to my query.  It still happens from time to time, now compounded by unwatchable recordings as detailed in my post of tonight.

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Forum Team (Retired) Renan_G
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Message 6 of 6
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Re: Picture freezing and repeating.

Hi 2G,

 

Welcome back to our community. Thanks for responding.

 

I am sorry to hear that this issue is still happening until now which affects your viewing pleasure.

 

Can you check if there's any loose wires or cables from the box to the TV and vice versa? Is this happening in all channels? Have you tried rebooting your box? This fix the issue most of the time.

 

Hopefully, everything is all working now since your last post. Just keep us posted if you need anything.

 

Thanks,

 

Renan_G

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