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JMcA21
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Picture freezes & pixelates on playback

When watching recordings on the tivo box the pictures freezes & pixelates & skips forward. Have reset box. Tried stopping recording & restarting but does it at the same point in the program - took me 1.5 hours to watch a one hour show! Any ideas? 

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Re: Picture freezes & pixelates on playback

Hi JMcA21,

 

Thank you for your post. I'm sorry to hear this. 

 

Do you have a V6 or TiVo® box? Is this happening on multiple different shows?

 

^Martin

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JMcA21
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Re: Picture freezes & pixelates on playback

Thanks Martin, it was a Tivo box & it died on Tuesday! New V6 box installed now.

Thanks j

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Re: Picture freezes & pixelates on playback

Happy to hear that the issue was identified and that it's been replaced with the V6 box.

 

Please let us know if there is anything we can help you with.

 

Warm Regards,

 

Lisa_CC

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