Why have I been charged £19.99 for a pay per view wrestlemania event from the 5th of April that I, or any member of my family wouldn't watch ever, even if it was free.
Could it be possible these are added at random hoping most won't notice and if they do they just get refunded. I know that sounds a bit cynical and I could never prove it but we have been with Virgin for a very long time now and this is not the first time it has happened.
I have only just checked the on-line bill today so will be contacting them later. Don't normally always check the bills, but I regularly check my bank direct debits and noticed the increase there.
Phoned up and they refused to refund as they claim it was confirmed with the remote. I know for a fact that none of us have the slightest interest in wrestling. I love F1 and won't even pay for that so there is no way we'd pay for wrestling.
Can't prove it but can't see how they can prove we did, because we didn't and wouldn't. If it happens again I will cancel the direct debit and sign up with sky.