Virgin Media Community

[garethlloyd1970]

My recent phone call about overcharging and subsequent resolution is not reflected on the package information.

[Natalie_L]

Hi garethlloyd1970, 

Thank you for getting in touch 🙂 

I am sorry to hear your package information has not been updated yet.  

When was the change made please? This can take a couple of days to amend on your online account unless there was a cancellation of a service as this would require 30 days notice. 

Thanks,