Menu
Reply
  • 4
  • 0
  • 0
JohnHalsall
Joining in
480 Views
Message 1 of 6
Flag for a moderator

Other TiVo box can't connect (C423)

When trying to connect to another TiVo box I get a message saying

The DC7 TiVo box could not be found.

There may be a problem with your home network or the network connection on your tivo boxes or the TiVo box may have been unplugged. (C423)

 

I have just connected one of the boxes to a new TV set and turned off the box whilst doing so.

0 Kudos
Reply
  • 1.64K
  • 90
  • 166
Forum Team
Forum Team
386 Views
Message 2 of 6
Flag for a moderator

Re: Other TiVo box can't connect (C423)

Morning JohnHalsall, 

 

Thanks for your post - very sorry to understand you're having some issues. 

 

How are things since your post - are you still having an issue connecting the TiVo since connecting it to a new TV? 

 

Please pop back if you need us for anything, ^Katie

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 4
  • 0
  • 0
JohnHalsall
Joining in
382 Views
Message 3 of 6
Flag for a moderator

Re: Other TiVo box can't connect (C423)

No change

other box not connecting from either box

0 Kudos
Reply
  • 639
  • 27
  • 38
Forum Team
Forum Team
352 Views
Message 4 of 6
Flag for a moderator

Re: Other TiVo box can't connect (C423)

Hi JohnHalsall, 

 

Can you confirm if you are still having the same issue? 

 

 

Kind Regards 

 

Chris_W1

0 Kudos
Reply
  • 4
  • 0
  • 0
JohnHalsall
Joining in
344 Views
Message 5 of 6
Flag for a moderator

Re: Other TiVo box can't connect (C423)

Still no change

will not connect from either box

0 Kudos
Reply
  • 2.53K
  • 81
  • 127
Forum Team
Forum Team
342 Views
Message 6 of 6
Flag for a moderator

Re: Other TiVo box can't connect (C423)

Okay, I will private message you to get some details so we can look into this. 

 

^Martin

0 Kudos
Reply