Virgin Media Community

[ellygrace]

I’ve rented a film on demand and everytime I click to watch it it’s saying error temporarily unavailable 401. I’ve reset and cleared my TiVo box but it’s still not letting me use it. HELP

[Martin_N]

Hi ellygrace,

Thank you for your post. I'm sorry to hear this. 

What is the film? Do you have a TiVo® or V6 box?

^Martin