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Richardsnape
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No sound on TiVo

Evening.... a bit fed up of the TiVo now. 

Lost sound all together... it's happened a few times recently. 

Usual steps.. change to another source and not the TV. The hdmi are brand new 4K and very expensive so not that, reboot the box 4 times and still no sound, check for updates, your box is up to date. 

 

 

 

 

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Re: No sound on TiVo

Hi Richardsnape,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your TiVo®.

 

I've run diagnostics on your equipment and I can see an issue with your Downstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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