When I try to watch BBC I player or YouTube all I get once I choose a video to watch is the sound and a black screen ! I have checked all wires and they are fine . Also sometimes my box skips when watching tv , is it a faulty box ? Sorry so many different questions but I'm thinking there all related
Can you do a speed test on the V6 for me please by going through the following steps - Home > Help & Settings > Help > Our Other Products > Broadband and let me know the message that pops up at the end please?