I have 2 v6 boxes and both say connection problem to media services c133
I have internet and tv working fine but have no access to on demand ,netflix apps etc.
The services page says no known issues in my area ( area 11) all tests done on the box say everything is ok all cables are connected as they should .
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I am sorry you've been having some issues with your V6 boxes. Hopefully you've managed to get this resolved since your post, if not please pop back on here and we will be more than happy to look into this for you.