Big problems here with a black screen situation with my V6 box. Replaced HDMI cable, restarted the box, checked all connections still the same problem of sound but no picture.
Spoken to a Virgin help gentleman who is sending a technician out to fix the problem, here's hoping !
It's great to hear you've been in touch and have an engineer appointment. Please do let us know how you get on. We're here to help if you need us.
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