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Zojane1710
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New v6

I have received my new v6 box today however my TiVo box has been deactivated but in the manual it states if you have an older box than Tivo replace this with TiVo that's just been replaced. And I have no active account 😡

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KeithLeonard
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Re: New v6

Was the V6 to replsce another box other than the Tivo? If so they have deactivated the wrong box and you will have to phone in and get the Tivo activated again.

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Zojane1710
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Re: New v6

Yea it was thanks 

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Forum Team
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Re: New v6

Hello Zojane1710

Sorry to hear this has happened 

Have you managed to get the Tivo box reconnected yet?

If not, let me know and I will be more than happy to sort this out for you 

Gareth_L

 

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