Menu
Reply
  • 5
  • 0
  • 0
Suzie47
Joining in
504 Views
Message 1 of 4
Flag for a moderator

New tivo box with error codes C501 also C233

Hello, I have a new TiVo box had problems to install it had to call for help, the guy set the network up to 5g and it worked fine, but the problem was older laptops tv pads etc would not connect to this network as they did before, I rang vm and the lady set it up again so now all other pads etc work apart from it seems to have messed up my other smart tv which will not connect (not main tv), I am now getting error codes C501 ALSO C233, can someone please help, thanks Suzie.

0 Kudos
Reply
  • 9.68K
  • 425
  • 669
Forum Team
Forum Team
468 Views
Message 2 of 4
Flag for a moderator

Re: New tivo box with error codes C501 also C233

Hi Suzie,

 

Thanks for posting!

 

I'm sorry to hear you're having trouble with your box.

 

I've attempted to run diagnostics but the equipment appears to be offline at the moment. Do you still have error codes on screen?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 1
  • 0
  • 0
thsc04646
Joining in
276 Views
Message 3 of 4
Flag for a moderator

Re: New tivo box with error codes C501 also C233

Hi guys

I'm also getting error message C233 - problem with wireless settings. I can't access On Demand or Catch Up. I've switched off the TIVO box and the router to reset and reinputted the wireless connection details, and I even get a 'Connected - 2.4GHz for Link Status in Network Settings. Why can't I access On Demand or Catch Up? Is there something else I need to do?

0 Kudos
Reply
  • 7.28K
  • 285
  • 410
Forum Team
Forum Team
246 Views
Message 4 of 4
Flag for a moderator

Re: New tivo box with error codes C501 also C233

Hi thsc04646,

 

Thanks for posting!

 

I'm unable to get a reading of your V6 at the moment so when you have 5 minutes can you reboot it by the mains and let me know when it's loaded back up.

 

Speak soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply