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leialyse
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New Tivo box

I have just set up the new box and it's stuck on  configuring network settings. I have read other people's suggestions on here and have switched it off and on again with no joy. It has also impacted on my main TV and other Tivo box where we have lost all but the 4 main channels with an error message across the screen. 

I have tried ringing Virgin but told there is a 15 minute wait.

 

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Re: New Tivo box

Hello,

 

To look further into this issue it would be best for me to look into the account and get some more details from you.

 

I'll send you a private message with some security questions if you're ok to respond by clicking the purple envelope in the top right corner please.

 

Thank you, Emily.

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