have checked network via settings and it says connected
can you advise please
Thanks for posting and Welcome to the Community!
I'm sorry to hear your having trouble with this error message.
I've located your account using your Forum details and cant see any errors on the account at the moment, so i'm hoping this means everything has now been resolved for you?
If you're still experiencing this, i'd recommend restarting your Hub, wait for it to come back on and then restart your V6/TiVo box.
Let me know if you need any further help.
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