Turning on my TV today has just resulted in in this message coming up. It’s definitely plugged in, it’s not a new cable or anything it’s been working for months. It’s just suddenly started saying it’s not plugged in. I was already getting sick of our wireless connections dropping out all the time this is ridiculous.
If this is indeed a TiVo box you're talking about (and not a V6), the network cable unplugged message is misleading and refers to an upstream signal fault, not a physical cable being unplugged. Check to see if there's an area fault and failing that ring Virgin because they'll need to send an engineer.
Yeah it’s a TiVo box. It’s doesnt say that anywhere it just says it’s unplugged and to check if it’s connected. I’ve tried restarting both the box and the router, but I’ve just has surgery I can be messing around with wires all day for something that should just work when you pay £90 a month. Really frustrating.