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lindaburner98
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Netflix streamimg at high speed

Hi

Since getting my V6 triple installed a week ago, I cannot get Netflix to play. It is streaming at a superfast speed, & will NOT play. Any solutions to this problem? I have tried diagnostics, turning box off, rebooting etc....logging into Netflix again.

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jb66
Alessandro Volta
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Re: Netflix streamimg at high speed

Do you get an error message?  Is it the same on all 3 v6 boxes?

 

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lindaburner98
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Re: Netflix streamimg at high speed

No error message at all. I only have the 1 box. It's just playing so fast the sound is like white noise

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Forum Team (Retired) Josh_RW
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Re: Netflix streamimg at high speed

Hi lindaburner98,

 

Welcome to the Community!

 

I'm sorry to hear you're having trouble with Netflix.

 

I've located your account and I can see the team have raised a ticket on this for you. The team should be in touch soon to discuss it further with you.

 

All the best

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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lindaburner98
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Re: Netflix streamimg at high speed

Virgin Media never got back to me. Netflix finally solved the problem. Your service SUCKS, because of your Tivo boxes. You should have given me a new one to try & remedy the problem, but you did not, so I will be cancelling my contract.

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