on 30-03-2022 19:29
Hi, I've just changed bundles to include the Netflix offer. I cannot access it on the 2nd tivo box which is situated in another room and is not connected to the router by ethernet cable. The error message I get is that the Ethernet cable is disconnected. IIs it possible to view it using wifi? The signal in the room with the 2nd box in has a strong wifi signal.
on 30-03-2022 19:35
You've posted in the V6 forum but made reference to a TiVo - which do you have? If you're not sure, check here
I ask because although both TV boxes run the same software, their internet connectivity is different.
If you have a TiVo - the Ethernet connection is only for multiroom streaming, and the internet is delivered over the co-ax cable and is inbuilt. The TiVo doesn't support WiFi.
If you have a V6 - the internet connection is via your homehub, be that over Ethernet or WiFi.
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on 31-03-2022 09:09
HI, thank you for the help. My bundle changed happened yesterday morning and this morning I realised that my Blink security modules were off line. So I powered them off as well as my TV on the second box and when I powered them both on all was working properly and I can access Netflix on both boxes now.
Thanks and regards
Chris