No the hub being in modem mode shouldn't affect this issue.
This fault is for people using Netflix on the V6 and experiencing error codes when trying to watch various titles.
Please let me know if there's anything I can help you with.
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Thanks for your question.
Unfortunately I don't have an estimated time of fix for the fault mentioned previously as it's still under investigation by our engineers.
You mention you're trying to watch Netflix through your projector, is this connected to your V6 box and are there any error messages?
Looking forward to hearing from you
Has this been fixed yet? I've just signed up for NetFlix using my V6 box but Netflix won't work. I just get a black screen with a Netflix logo in the top right corner of the screen - it just won't progress.
Hi, I have exactly the same fault ever since I got my new box. If you re-start the box it fixes it until next time you load Netflix. When will this be fixed?
Thanks for posting on the community.
When you try to load Netflix are there any error codes?
Hope to hear from you soon
Hi, no error code I think it just gets to 25% and hangs. I believe I have seen one in the past I will update if
i get it again.