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AuramysticAnne
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Netflix not loading

Suddenly Netflix is telling me they cannot play a programme or title at the moment. Have turned box and modem off and rebooted but still the same. It plays on my tablet and laptop ok. Is there a problem on Virgin with this.?

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LittleMick73
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Re: Netflix not loading

Hi if you accessing it on a older TiVo it has always been a problem as it's not so able to cope with all the extra demands, a V6 is the best thing but you must have broadband.Regards Micky
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Forum Team
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Re: Netflix not loading

Hi AuramysticAnne,

 

Sorry to hear you're unable to load Netflix.

 

Are you still experiencing issues since you last posted?

 

If so, can you try deleting the cache from your box by pressing - Home - Thumbs down - Thumbs up - Play - Play - Play ?

 

Let us know so we can help.

 

Regards,

 

Lisa_CC

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