I'm sorry for the problems you've been experiencing with your Netflix app recently.
I've taken a closer look at this from our end to run some tests on the set top box and we're not detecting any errors. Are you experiencing issues with any other apps? Or with your Catch Up / On Demand service at the moment?
Are you experiencing this issue at certain times of the day too?
We are accessing Netflix via the TIVO box. We click a movie it starts to play then will stop and we have a green light flashing on under the heart symbol. This can last for up to ten minutes. Recently we’ve had movies dropping out several times which is becoming frustrating. I did read that Virgin were going to be rolling out their new set top box, is this true?