on 21-03-2019 19:00
I wonder if anyone can help.
I am trying to access the Netflix app on my TiVo box but when I select Netflix it goes to the initial black screen with the large red Netflix and then goes back to my favourite apps menu. This has been happening for a couple of days now and several restarts later.
other apps such as YouTube are working fine.
thanks.
on 22-03-2019 01:22
I was having the same issue but restarting the box through the Help and Settings menu seemed to resolve it.
on 10-08-2019 09:43
Thanks - restarting via the menus worked for me too.
Turning it off at the mains and back on again didn't work.
on 19-08-2019 11:49
How do you do this?
on 22-08-2019 09:25
Hi AmyBaird18,
You can do this by going onto Home> Help & Settings> Clear or Reset TiVo box> Reset TiVo box then follow the instructions.
^Martin
on 28-08-2020 17:18
on 04-09-2020 12:07
Hi pandapoz,
Thank you for coming back to us, glad to hear the reset did the trick, apologies for any inconvenience caused.
Kind regards
Paul