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Netflix and Prime

Dansurrey123
Just joined

Netflix and prime won't work when accessing through the Tivo Box. Only on fire stick.

2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

Do you definitely have a TiVo, and not a V6? Check here if you're not sure.,

I ask because the TiVo doesn't have the Prime app. And the internet connectivity - and so the advice - differs between the boxes.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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John_GS
Forum Team
Forum Team

Hi Dansurrey123

 

Thanks for posting and welcome to the community.

 

My apologies for the Netflix and Prime issue. You've got a 360 box is that right?

 

If so, what error messages are you getting please?

 

Best,

John_GS
Forum Team


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