Virgin Media Community

[simspj]

I really need to be able to block YouTube on two of my V6 boxes as our children keep going on there and there's no way of setting a parental lock on it.

[Josh_RW]

Hi simspj,

Welcome to the Community!

At the moment there is no way to block the YouTube app. You can, however, restrict the content your children can see via the app.

To do this open up the YouTube app and select Settings on the left side of the screen. Then, scroll across and select Restricted Mode. This option hides inappropriate content.

Hope this helps!

Josh

[GoNz0]

It's pathetic that you can't block all the apps, you need to sort this VM.

[LittleMick73]

There has been so many posts relating to this, you should direct your point to YouTube as it can be accessed on very many devices and all with the same standard of parental control, virgin is a platform for programmes and apps therefore can't be in control of the individual companies, e.g. sky cinema require a pin for thier content which they have put in place.

[wtloild]

It's possible to lock other apps (Curzon and HayU) using parental control, but not YouTube or dozens of others.

When on nearly any other device, it's possible to block sites/apps and the functionality exists on the box to block some apps, itsi not unreasonable to expect to be able to block this app.

[Dannyp82]

I think this needs to be addressed by Virgin especially with the high profile nature of the Momo Challenge.

Parents need to be able to choose what channels and apps can be accessed through a service and companies need to take responsibility to ensure children can be protected from content when viewing it in their own home.

It appears you can lock the YouTube channel but can’t lock the app.

Surely this is a simple fix and something that Virgin should take ownership for making this change happen to improve parental controls.