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LJacks1
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Message 11 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair

I have a series link too, so also have the series in my shows, but am still missing episodes 3 & 4!

I could understand if episodes were only available for a set period of time after they're first aired, but it can't be that when I still have episodes 1 & 2!

 

but 

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aj1767
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Message 12 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair

Epsodes 3 - 4 & 5 now missing 

This is getting ridiculous.

Each time i check another episode is missing

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Superuser
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Message 13 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair


@aj1767 wrote:

Epsodes 3 - 4 & 5 now missing 

This is getting ridiculous.

Each time i check another episode is missing


Catch Up is only available for 30 days since broadcast date. Episodes 1-5 are, therefore, correctly not available on Catch Up. The first episode, currently available, is episode 6 but it, too, will soon become unavailable.

12A429FD-5EFF-4709-99EE-416DBB476E9A.png

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Zeeboo
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Message 14 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair

Whaat? Oh this is getting silly! One time I looked I saw the whole series on there. Now it only shows the episodes already screened, though not episode 3 of course Robot Mad

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Zeeboo
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Message 15 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair

You own photograph clearly shows episodes 4 and 5 as still available. 

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Superuser
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Message 16 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair


@Zeeboo wrote:

You own photograph clearly shows episodes 4 and 5 as still available. 


No, it doesn’t. It shows that episode 6 is still in the 30 day window and available from ‘sky witness on demand’.

This screenshot, of episode 5, shows it not annotated with ‘sky witness on demand’ as it is outside the 30 day window and no longer available.

639FA578-E6D2-442F-BA60-F606686B9FA4.png

PS Episodes 1 and 2 are wrongly still available - they should have been removed.

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LJacks1
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Message 17 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair

Thanks, I did think about the time factor but given that 1 and 2 were available, I thought this wasn't the problem.

Disappointing when you don't notice the mimissing pisodes and watch 1 & 2!

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aj1767
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Message 18 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair

So when will it be available on box sets?

Didn't realise it was only available for 30 days initially!

 

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Superuser
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Message 19 of 19
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Re: Missing episode: The Truth About the Harry Quebert Affair

Catch Up is Catch Up for currently broadcasting series/programs.

On Demand is for material not currently being broadcast and availability is down to agreements between Virgin Media and its suppliers. There is no guaranteee of when or if this material becomes available.

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