cancel
Showing results for 
Search instead for 
Did you mean: 

Login Tv & TiVo not pairing

Bigash
Tuning in

I’m trying to pair my logik tv with my TiVo box and it says there’s been a technical glitch (error PR4/2)? I’ve been through the pairing codes with no joy 

6 REPLIES 6

japitts
Very Insightful Person
Very Insightful Person

Do you mean using your Logik TV remote to control your TiVo box?

Where are you getting the error code from?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

After it asks what make of tv it is on help from settings. I put in the first two letters and it comes up

The tv remote doesn’t control the TiVo box but because it the Virgin remote won’t completely pair I use it to control the volume 

newapollo
Very Insightful Person
Very Insightful Person

Hi @Bigash 

Try following the steps in the video below.

https://www.youtube.com/watch?v=eSloQ7y6xkk&t=5s 

If the above doesn't work then follow the instructions in the following video. The process can be lng but should work if the first one fails.

https://www.youtube.com/watch?v=5Op-xp6k1J8 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Hi, tried all that but it still won’t pair so I guess there are certain tvs that won’t pair!

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @Bigash

 

Thanks for posting on our community forum!

 

If trying the above steps have no luck, I'd suggest contacting your TV manufacturer so they can investigate this further as this is a third party equipment issue.

 

My apologies

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs