on 05-04-2022 11:11
This has stopped loading for several weeks. Just blank screen. Nothing. Any suggestions how to resolve?
Answered! Go to Answer
on 05-04-2022 13:34
Sounds like the internet connection isn't the problem then.
Have you tried restarting the TiVo via the Help & Settings > Clear or restart, menu?
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on 05-04-2022 11:30
Can you use other OnDemand services OK?
Do you have any flashing green lights on the front-left of your TiVo?
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on 05-04-2022 11:50
Hello - thank you - yes, everything else working as normal. No strange flashing lights.
Is there a way of updating info the iPlayer app maybe? That’s all that occurred to me.
on 05-04-2022 13:34
Sounds like the internet connection isn't the problem then.
Have you tried restarting the TiVo via the Help & Settings > Clear or restart, menu?
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on 05-04-2022 15:52
I haven’t, no. I shall give that a go later and let you know the outcome 😊🤞
on 06-04-2022 14:01
Problem solved. Resetting the box was the answer.
Many thanks indeed for your help.
Best regards
Christine.